(2) Use only Dell replacement parts There are no user serviceable parts inside the printer. This printer should only be serviced by a suitably trained and qualified service engineer. High voltages and lasers inside this product are dangerous. ġ.1 Safety Warning (1) Only to be serviced by appropriately qualified service engineers. Precautions In order to prevent accidents and to prevent damage to the equipment please read the precautions listed below carefully before servicing the printer and follow them closely. disclaims any proprietary interest in trademarks and trade names other than its own.ġ. Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc. Reproduction in any manner whatsoever without the written permission of Dell Inc.is strictly forbidden. Previous paper jams, torn paper, printing labels, or other foreign objects in the printer can cause reoccurring jams.Information in this document is subject to change without notice.
Examine the printer for any debris before printing. Make sure your printer paper is correctly seated into the slot or tray. If you are printing multiple pages, do not mix the paper sizes. Failure to use the proper type of paper can cause damage to the printer. There are different types of transfer paper for both laserjet and inkjet. If you're using photo transfer paper, make sure you're using the correct paper for your type of printer. If you're uncertain which types of paper your printer accepts, consult the printer documentation. Folded, labeled, and specialty paper can often cause jams because they have irregular dimensions. If the slider is not correctly positioned, it can cause a paper jam. Many printers have sliding mechanisms that allow different types and sizes of paper to be fed into the printer. Overfilling the paper tray is frequently causes paper jams. If your printer has a paper tray, do not fill the tray. However, if you're encountering frequent paper jams, the following steps may help prevent them. Preventing a printer paper jamĪs mentioned earlier, paper jams are an inevitability over the life of your printer. However, due to the low costs of printers today, it is often cheaper to buy a new printer instead of having a printer repaired. In the case of a hardware problem, it may be possible to have the printer repaired. A malfunctioning roller or parts in the paper feed mechanism can make a printer think it has a paper jam. If the printer claims there is still a paper jam after going through the steps above, your printer may have a hardware problem. Usually, a self-test can be initiated by pressing and holding the Resume button until the printer starts printing.Ĭontinued problems? Possible printer hardware problems Print a test page by performing a self-test. Put some inkjet paper into the loading tray and slide it into place. Once you've removed the jam, cleared away any remaining bits of paper, and ensured the print carriage can move without issue, test your printer. Replace the two-sided printing accessory (module) or rear access door. Dell laser mfp 1815dn keeps pulling more paper full#
With your fingers, rotate the rollers toward the top of the printer for three full rotations. Remove the two-sided printing accessory (module) or rear access door. 
Without removing the drawer, remove any paper in the loading tray.
If the paper jam is cleared, skip to the testing the printer section.
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